Position Overview:

Ultimate Staffing Services is actively seeking a dedicated and organized Sales Support Specialist to join a dynamic team in the Central Valley. This role is essential in providing critical support to the sales department and ensuring that sales operations run smoothly. The ideal candidate will thrive in a collaborative environment and have a passion for delivering excellent customer service.

Key Responsibilities:

• Answer and manage incoming sales calls professionally and promptly, gathering essential customer information to support the sales team.
• Collect and organize details from prospects and customers to assist sales representatives in preparing accurate estimates and proposals.
• Help distribute incoming calls and leads evenly across the sales team to ensure balanced workload and timely responses.
• Support the Components Sales Representative by assisting in the preparation of quotes for component requests.
• Provide general administrative support to the sales department, such as maintaining records, following up on inquiries, and ensuring smooth handoffs to sales reps.
• Deliver exceptional customer service by addressing basic questions, escalating complex issues as needed, and contributing to positive customer experiences.
• Collaborate closely with the sales team to streamline processes, reduce bottlenecks, and support overall team performance and growth.

Qualifications:

• High school diploma or equivalent required; associate or bachelor's degree in business, sales, or a related field is a plus.
• Previous experience in customer service, sales support, administrative roles, or inside sales preferred (1-2 years ideal, but entry-level candidates with strong potential will be considered).
• Excellent phone etiquette and communication skills (verbal and written) with the ability to interact professionally with customers and team members.
• Strong organizational skills and attention to detail for gathering information, preparing quotes, and managing multiple tasks.
• Proficiency with standard office tools (e.g., Microsoft Office, email, CRM systems or similar software; training provided as needed).
• Ability to learn product knowledge quickly and work in a fast-paced, team-oriented environment.
• Customer-focused mindset with a proactive approach to problem-solving and improving processes.

Work Hours:

Monday through Friday, 8:00 AM - 5:00 PM

Benefits:

The position offers competitive compensation with a pay range from $24 to $26 per hour. Additional benefits will be discussed during the interview process.

If you are a motivated individual with a passion for sales support and customer service, Ultimate Staffing Services encourages you to apply for this rewarding opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.